FAQs
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I have a flat rates for CA & US set up in my shop, but rates vary a lot depending on your location. As soon as I process your order, I will be refunding you on part of your shipping costs (only if applicable).
Pick up options at my upcoming markets in Montreal are available at checkout at no extra cost.
Oversized slotbox shipping with Canada Post is available for 6$ for untracked and un-insured small packages. These orders will only be sent out when the strike is over, or if they switch out to a rolling strike. Please expect major delays as we cannot know how long this will take to resolve. The advantage to this option is that it is still the most affordable shipping option in Canada and it assures you reserve jewelry or wares you are eyeing before it sells out. This shipping option can be purchased through invoices, so make sure to contact me directly to arrange this shipping option.
JR Fashion Designs supports the CUPW 100%. All my love goes out to you folks who I’ve been happy to work with for years.
jolenerobichaudfashiondesigns@gmail.com by email, @JRFashionDesigns on Instagram or Jolene Robichaud Fashion Designs on FaceBook. I will be more than happy to assist you ♡
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I ship to so-called-Canada and the US.
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J'expédie au Canada et aux États-Unis.
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I only accept returns if you receive a defected item. A form must be submitted within 7 days of package arrival.
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Je n'accepte les retours que si vous recevez un article défectueux. Un formulaire doit être soumis dans les 7 jours suivant l’arrivée du colis.
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Yes, we now honor tax exemption for status card holders from Indian Affairs for folks who are getting items delivered on rez. See my Contact page for more info.
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Oui, nous honorons les exemptions de taxes aux titulaires de cartes de statut de Indian Affairs pour les personnes qui se font livrer des articles sur la rez. Visitez ma page Contactez pour plus d’infos.
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Times vary depending on your location and the shipping option you choose at checkout. Expect 3-5 business days before your item is sent out. Canada post sends out my packages. You can find more information on their website.
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Les délais varient dépendamment de votre emplacement et de l'option d'expédition que vous choisissez lors du paiement. Attendez-vous aussi à 3 à 5 jours ouvrables avant l'envoi de votre article. Postes Canada envoie mes colis. Vous pouvez trouver plus d’informations sur leur site Web.
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Unfortunately, I cannot. Please take care of your items as best as you can, as I don’t offer open commissions regularly, nor do I keep every earring finding or bead style in stock. A lot of my items are one of a kind for a reason. You’ll be the only one rocking those earrings!
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Malheureusement je ne peux pas. Veuillez prendre soin de vos articles du mieux que vous pouvez, car je n'offre pas régulièrement de commissions ouvertes et je ne garde pas non plus tous les modèles de boucles d'oreilles ou de perles en stock. Beaucoup de mes articles sont uniques pour une raison. Vous serez la seule à porter ces boucles d'oreilles !